The Talbot Hotel terms & conditions of business
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Terms & conditions

Bookings

The terms and conditions detailed below apply to all bookings online at www.talbotmalton.co.uk or by telephone or in person.

When making a booking your contract will be with Talbot (Malton) Hotel Company (21 Buckingam Gate, London, SW1E 6LS - Company No. 07925056). All rates are subject to availability.

Payment & Confirmation of the Booking

A valid Credit/Debit Card is needed at the time of booking in order for the booking to be confirmed.

All major Credit and Debit cards, with the exception of Diners Cards, are accepted.

The Credit/Debit card given at the time of booking your room (s) will only be used to guarantee the accommodation booked and these details are encrypted in a secure 'padlocked' server during the online booking process.

Bedroom Rates are quoted in £GBP and include VAT, Parking and High Speed Broadband Internet.

Cancellation fees

Individual bookings can be cancelled with no charge up to 7 days prior to booking. For cancellations within the seven day period the hotel reserves the right to charge the full amount of the reservation's worth whilst every endeavour is made to re-sell the accommodation. Emergencies will be taken into consideration.

On booking you will receive a reservation confirmation number, please retain this for access to the booking in the event of cancellation and/or amendment.

Arrival and Departure Times

Check-In Time from 14.30 (2.30pm)
Latest Check out Time 11.00 (11am)

Early Check-in and Late Check-Out Times may be available. Please contact the front desk upon arrival.

Our Reception is manned 24 hours a day but if you are to arrive very late evening or early morning please call the hotel ahead to let us know.

Prices

Room rates shown on our website are per room per night and include all taxes.

Damages

We reserve the right to charge your debit/credit card for any damage done to your room during your stay and for any items that are missing when you leave.

Pet Policy

We are a dog friendly hotel, but this will be charged at a rate of £10.00 per stay, Payable on departure and non-refundable. This covers the charge of deep cleaning the room on departure and ensures that the room cleanliness is kept to its very high standard.

Dinner Bookings

Dinner Bookings within the Restaurant cannot be guaranteed online, please contact the hotel directly if you wish to book a specific time for Dinner, due to the size of the restaurant.

Smoking Policy

All of the hotel is a non-smoking hotel and penalty fees will apply if you smoke anywhere inside the hotel. The penalty fee is the charge of deep cleaning the room or public area and ensures that the hotel's cleanliness is kept to its very high standard.

Residents of the hotel are able to smoke in a designated smoking area outside the hotel within the grounds.

CCTV

In some of the public areas of the hotel and some staff areas CCTV is in operation and recordings made. This is purely for security reasons for the benefit of both guests of the hotel and staff.

Children's Policy

The Talbot Hotel recognises children as being 12 years or under. Individuals over the age of 12 will be classed as adults and charged accordingly.

Children under 5 years old stay free with an adult in existing bedding. Cots are available (limited number) if requested at the time of booking for no charge.

Extra beds will be available for children up to the age of 12 and would be charged at the rate of £10.00 per stay. Please be aware the number of these beds are limited and are dependent on the room type booked.

Sofa beds within some of the Feature rooms and also within the Junior Suite and The Fitzwilliam Suite are also available to be made up for children if required at the cost of £10.00 per stay.

Children will be catered for if required from our menu (s) within the restaurant or bar/atrium area.

Car Parking

Car Parking is available, subject to availability, free of charge in our car park. This is entirely at your own risk and we cannot accept any responsibility for theft or damage to your vehicle.

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